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MEDISOFT_ V4.14a Medical Patient
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MEDI414A.exe
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MAHELPM.TXT
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*DATE Entering The System Date
Press [Enter] if the date that appears is correct, or enter the date
using a "MMDDYY" format. Do not use any form of punctuation in the
date field.
Note: This date will become the default in all the date fields during
data entry in MediSoft Advanced.
*NEWUSER New User Information
Enter the name of your practice as you would like it to appear on all
of the reports generated by MediSoft Advanced. Also enter the serial
number of your program (this is found on DISK 1)
*NEWDATA Data Files Are Not Set Up
Data files with the specified password extension have not been set up.
The data file extension is determined at the command line. If you
typed MA and then pressed enter, the default extension MED is utilized.
Otherwise, the data file extenstion is the identified by the three
letters after MA. (e.g. MA TST the data file extension is TST.)
Answer "Y" for yes if you wish to create a new MA4PASS file and
continue the process of creating a new set of data files, otherwise
enter "N" for no.
*SECURITY Security Name and Password
Enter the user name and password that was established in Set Up
Security. The password will display asterisks to maintain security.
If you have typed an incorrect user name and password, you will not be
allowed to continue. You may however, re-try input.
*SEARCH F6 Search
This search enables you to find the desired information based on the
available indexes for the specified field. Please refer to the help
line at the bottom of the screen for F2 Index.
Within parenthesis is the current search by index available for this
search. Press F2 to switch to the next index search. Pressing F2
toggles between the possible index searches available for this field.
For description or name index search, you may enter a partial or the
complete name/description to find the possible matches. On the other-
hand, code, ID or chart number searches usually require the complete
code, ID or chart number to find the exact match.
.CO (SEARCH) F6 Search
To select one of the items from the search window, press the number
(1-9) that matches your choice or use the arrow keys to highlight your
selection and press the [Enter] key. If you wish to abandon the search
list, press ESC.
To abandon the search, at the Search Key input field press ESC.
*1 (1) Set Up
Practice
>MAIN
O P T I O N I N F O R M A T I O N
Information on your practice, printer set up, changing your data path,
set up of the superbill format, security, and the other patient
information screen are entered in operation 1. The formats for your
patient statements, insurance forms and walk-out receipts are also
designed in operation 1. The submenu display window lists the
suboptions available as a reminder.
To use this operation, press 1 or use the arrow keys to highlight 1
and press the [Enter] key.
.CO (1) Set Up Practice
O P T I O N I N F O R M A T I O N
Notice that as you select operation 1 from the MediSoft Advanced menu
the box around the menu selection changes positions from the left side
of the menu (main menu) to the right side of the screen (submenu
window). This is how you can tell if you are at the main menu or a
submenu.
Each of the operations shown on this sub-menu allows you to enter or
change "general" set up information in MediSoft Advanced. This
information is used to generate insurance forms, patient bills and
other reports in MediSoft Advanced.
.CO (1) Set Up Practice
S U B - O P T I O N S
>1
Office Information: Press 1 to change office information for MediSoft
Advanced.
>2
Set Up Printers: Press 2 to assign printers to MediSoft Advanced.
>3
Change Data Path: Press 3 to change your data drive assignment.
.CO (1) Set Up Practice
>4
Format Patient Statements: Press 4 to design or change patient
statement formats.
>5
Format Insurance Forms: Press 5 to design or change insurance formats.
>6
Format Walkout Receipt: Press 6 to design your walkout receipt format.
.CO (1) Set Up Practice
>7
Set Up Superbill: Press 7 to design your superbill.
>8
Set Up Security: As you set up new users, the default security access
is "Y" for all tasks. When setting up security access for multiple
staff members, it is recommended that the first user be the
supervisor, setting up himself/herself as having access to Set Up
Security, and then he/she continues to set up all other staff members
without access to Set Up Security. This would give the supervisor
sole power to determine what access each staff member should have,
while using MediSoft Advanced Patient Accounting.
.CO (1) Set Up Practice
>9
Set Up Other Patient Screen: Custom patient data field can be set up
here. Then in Patient Information (operation 2-1), you can enter data
to be stored with each patient record. Your custom fields are also
available to the insurance, statement and list formats.
>10
Exit: To exit the set up operations highlight operation "X" and press
[Enter], or press the [ESC] or [X] key.
*2 (2) Edit Information
>MAIN
O P T I O N I N F O R M A T I O N
Information on your patients, the care givers in the practice,
insurance carriers, procedure codes, diagnosis codes and addresses for
patient employers, referral sources and facilities where you perform
services are entered in operation 2. The submenu display window
lists the suboptions available as a reminder.
To use this operation, press 2 or use the arrow keys to highlight 2
and press the [Enter] key.
.CO (2) Edit Information
O P T I O N I N F O R M A T I O N
Notice that as you select operation 2 from the MediSoft menu, the box
around the menu selection changes positions from the left side of the
menu (main menu) to the right side of the screen (sub-menu window).
This is how you can tell if you are at the main menu or a submenu.
Each of the operations shown on this screen allows you to enter or
change "general" type information in MediSoft Advanced. This
information is used to generate insurance forms, patient bills and
other reports in MediSoft Advanced.
.CO (2) Edit Information
S U B - O P T I O N S
>1
Patient Information: Like manually maintained patient charts, the
patient information file contains the information necessary to
complete insurance claim forms and record patient visits.
Press 1 to set up your patient files when you first begin working
with MediSoft Advanced. Later, you can add new patients and update
previously entered patient information.
There are eight screens used with this operation -- personal, policy
1, policy 2, policy 3, condition, diagnosis, account and
other screen.
.CO (2) Edit Information
>2
Insurance Information: Press 2 to add insurance carriers to MediSoft
Advanced or change information on existing insurance carriers.
>3
Address Information: Press 3 to add or change addresses. This
feature allows you to recall addresses for patient employers, referral
sources and facilities where you render service with one number,
saving you the trouble of typing in the entire name and other
information.
.CO (2) Edit Information
>4
Provider Information: Press 4 to add providers to MediSoft Advanced
or change information for providers already in the system.
>5
Procedure Code Information: Press 5 to add or change procedure codes.
>6
Multilink Information: Press 6 to add or change multilink codes.
>7
Diagnosis Information: Press 7 to add or change diagnosis codes.
.CO (2) Edit Information
>8
Exit: To exit the Edit Information sub-menu, highlight operation "X"
and press [Enter], or press the [ESC] or [X] key.
*3 (3) Entry Operations
>MAIN
>1
O P T I O N I N F O R M A T I O N
All billing transactions are recorded in this sub-operation
including charges, adjustments, patient payments and insurance
payments. After a transaction is recorded in this operation it is
then available to be printed on an insurance claim form or any of
the other reports available in MediSoft Advanced.
.CO (3) Entry Operations
During use of this operation the following functions are available to
you and are listed on the last line of the screen:
[F1] to get Help on this operation
[F2] to enter a note for a patient (when cursor is located at the
chart number field)
[F3] to Total the transactions entered
[F4] to pop up payment application to apply patient or insurance
payments patient chart)
[F5] to enter a recall appointment
[F6] to search for Patient Chart Number, Procedure Code or
Diagnosis code in the appropriate field
.CO (3) Entry Operations
[F7] to pop up a patient ledger window to view patient balances,
change and delete transactions or apply payments
[F8] to add patients, procedure codes or diagnosis codes on the fly
(meaning that you may add or change a chart, code, or address
immediately)
[F9] to change previously entered transactions.
.CO (3) Entry Operations
Each of these functions will be available at different times during
the use of this operation. When a function is available it will be
listed on the last line of the screen and may only be used at that
time.
.CO (3) Entry Operations
>2
Payment/Deposit Entry: This operation allows you to apply a payment
over several documents, and to more than one patient. Insurance
payments or patient payments may be applied within this option.
Although MediSoft Advanced does not require the entry of a document
number, the before mentioned operations will not work correctly in the
absence of a matching the document number to the appropriate charge in
applying payments.
.CO (3) Entry Operations
>3
Appointment Entry: The appointment entry operation is used to enter
recall appointments and appointment information for printing
superbills. Although this operation tracks patient appointment times,
it is not intended to be used for patient scheduling.
>4
Create Finance Charges: This operation allows you to automatically
create finance charges, carrying charges, late charges or any other
type of percentage calculated charge on past due patient balances.
.CO (3) Entry Operations
>5
Exit: To exit the entry operations highlight operation "X" and press
[Enter], or press the [ESC] or [X] key.
*4 (4) Report Printing
>MAIN
O P T I O N I N F O R M A T I O N
The reports printed in this operation provide valuable information
about the status of your accounts receivable and other important
information to aid in management of your practice.
.CO (4) Report Printing
S U B - O P T I O N S
>1
Print Transaction Journal: Lists billing transaction sequentially.
>2
Print Patient Ledgers: Lists all billing transactions and notes
entered for a patient, both current and history. This report groups
detail by patient and gives patient account balances much like a
ledger card in a manual bookkeeping system.
>3
Print Patient Aging: Categorizes patient balances by age.
Prints in a format which allows its use as a collection worksheet.
.CO (4) Report Printing
>4
Print Insurance Aging: Press 4 to print an aging of insurance bill-
ing amounts by patient, grouped by insurance carrier.
.CO (4) Report Printing
>5
Print Day Sheet: comes in three parts; procedures grouped by patient
for the day, procedure summary for the day and receipt summary for use
in verifying your bank deposit.
>6
Print Practice Analysis: Analyzes procedures for the month. Suitable
for submitting to your accountant for preparation of financial
statements. It has the capability for profit analysis on procedures.
.CO (4) Report Printing
>7
Print Insurance Analysis: The insurance analysis report will given
information about your insurance carriers such as: total number of
claims, total charges, totals payments and payment turn around time.
Capitation plans are included to tell you how you are doing.
NOTE: Only entries billed and paid in Version 4 of MediSoft will
appear on the Insurance Analysis report. If you converted your data
from a previous version, that information will be excluded. Also,
only policies that "Accept Assignment" qualify to print on this
report.
.CO (4) Report Printing
>8
Print Patient Referral Report: tracks patient referral sources.
Reports on revenue generated for patients from each referral source.
.CO (4) Report Printing
>9
Print Unbilled Entries Report: press 9 to print unbilled entries by
patient, grouped by insurance carrier.
>10
Exit: To exit the report operations highlight operation "X" and press
[Enter], or press the [ESC] or [X] key.
*5 (5) Billing Operations
>MAIN
O P T I O N I N F O R M A T I O N
One of the most important features of MediSoft Advanced is its
ability to print insurance claim forms and patient statements. Both
of these important functions plus other functions are accomplished
in this operation.
To use this operation, either press 5 or use the arrow keys to high-
light Billing Operations and press the [Enter] key.
.CO (5) Billing Operations
S U B - O P T I O N S
>1
Print Patient Statements: Press 1 to print statements for patient
accounts.
>2
Print Patient Insurance Forms: Press 2 to produce insurance claim
forms.
>3
Print Insurance Mailing Labels: Press 3 to produce mailing labels
for insurance carriers who had a claim form produced in the last batch
of insurance claims.
.CO (5) Billing Operations
>4
Superbills: Press 4 to print superbills for patients with an appoint-
ment entered in MediSoft Advanced.
>6
When you have finished working with billing operations, press "X" or
[Esc] to return to the main menu.
*6 (6) Create Electronic Claims
>MAIN
>1
>2
>3
>4
>5
>6
>7
O P T I O N I N F O R M A T I O N
MediSoft Advanced includes all the software you need to submit your
insurance claims electronically using a common modem and telephone
line.
MediSoft Advanced electronic claims is easy to use! No computer
communication experience is required and every step in the claims
process is clear and simple.
.CO (6) Create Electronic Claims
When your claims are sent electronically you can expect your insurance
claim rejection and suspension rate to be drastically reduced. Every
claim sent through the clearing house is checked for data accuracy and
omissions. When you make a mistake on a claim it is easily corrected
and resubmitted.
.CO (6) Create Electronic Claims
Here's how the process works:
1) Billing information is entered in MediSoft Advanced just as it
would be if you were printing paper claim forms.
2) An electronic claim file is created from your MediSoft Advanced
billing information. The operation used to create the claims file
works exactly like printing paper claims.
3) A verification report is printed showing exactly which claims will
be transmitted in your next electronic claims batch. If there is an
error in the batch, create the batch again.
.CO (6) Create Electronic Claims
4) The claim batch is transmitted with the press of one key. The
electronic claims program automatically compresses the claim file to
save transmission time, dials the claims clearing house on a local or
800 number, transmits the claim file and during the same telephone
connection receives the audit/edit report for the batch just transmit-
ted which tells exactly which claims were accepted and which claims
had errors and must be resubmitted.
5) The audit/edit report is printed so that you may have a permanent
record of which claims were received and an explanation for rejection
of the claims which must be resubmitted.
.CO (6) Create Electronic Claims
6) After your claims are received by the claims clearing house they
are quickly forwarded to the appropriate insurance carriers.
Submitting your practice's insurance claims electronically improves
your office's efficiency and reduces the amount of time needed to
receive payment for your claims.
To begin using electronic claim submission, complete and mail the
EMC service agreement which was included in your MediSoft Advanced
package. The MediSoft technical support staff is available to answer
any questions you might have about using the electronic claim
submission program.
*7 (7) Print Patient List
>MAIN
>1
>2
>3
>4
>5
>6
>7
O P T I O N I N F O R M A T I O N
One of the most powerful features in MediSoft Advanced is its
capability to create a custom list of information stored in the system.
The list formatter can be used to produce a list report, mailing
labels, file folder labels or even to export information from MediSoft
to be used in word processors, database programs or spreadsheets.
.CO Print Patient List
>8
Exit: To exit this submenu highlight operation "X" and press [Enter],
or press the [ESC] or [X] key.
*8 (8) Month-end Processing
>MAIN
O P T I O N I N F O R M A T I O N
Month-end Processing:
This operation is used to process your billing transactions at the end
of each month. When you run this operation, the following things
happen:
1) Current entries with dates up to and including the date of the
update are removed from the entry file, transferred to history and the
balance of the current entries is placed in the 30 day balance.
.CO Month-end Processing
2) Payments are applied to the patients' oldest balance.
3) The existing patient balances are moved down one place (previous
30 day balance goes to 60 days, 60 day balance is added to existing 90
day balance).
4) This operation will allow you to optionally delete patients with a
zero balance, purge completed appointments, purge missed appointments
and purge your billing history file.
.CO Month-end Processing
With all the changes that happen in this operation, a great deal of
care needs to be exercised. Since transactions are removed from the
current entry file, you must run all reports that depend on this
information before running the month-end processing operation. Since
patient balances are moved to the next aging slot you may only run the
month-end processing operation once per billing cycle, usually monthly.
If the month-end process is done at any time other than at the end
of a month or done several times, the patient aging will be incorrect.
We suggest that you review the end of period processing information in
chapter 8 of the MediSoft Advanced manual before running the month-end
processing operation. Pay particular attention to making a backup of
your data before the month-end processing operation is used.
*9 (9) Utilities
>MAIN
O P T I O N I N F O R M A T I O N
The Utilities operation is used to perform file maintenance and
reconstruction, to backup and restore your files, and print the
user information sheet and the audit entry report. To use this
operation, enter "9" from the MediSoft Advanced operations menu
or highlight Utilities and press [Enter].
.CO (9) Utilities
S U B - O P T I O N S
>1
Backup Data Files: press "1" to backup your Medisoft data files onto
floppy disks. As files are written to the backup disk they are
compressed. This compression will save approximately 75% of the disk
space normally needed to store the data files. The floppy disks must
be formatted by DOS before they may be used by MediSoft for storing
backup data.
>2
View Contents of Backup Disks: press "2" to view the names of the
files on your backup disks and the date that the backup was made.
>3
Restore Data Files: press "3" to restore the backed up data files to
your hard disk. WARNING: When you restore a data backup you will be
copying files from your backup disks over the data files which are
currently on your hard disk.
>4
Rebuild Data File Indexes: press "4" to rebuild the index for
patients, transactions, procedure and diagnosis codes, addresses and
appointments.
>5
Condense Data Files: press "5" to purge deleted patients, billing
transactions, procedure and diagnosis codes, addresses and appoint-
ments from your data files.
.CO (9) Utilities
>6
Print User Information Sheet: press "6" to print a user information
sheet. This report allows you to view much of the information entered
in operation 2. Statistical information like number of patients and
disk storage space currently in use are also given.
>7
Recalculate Patient Balances: press "7" to recalculate patient
balances, practice balances, last payment amount and reset the last
payment date.
.CO (9) Utilities
>8
Print Text File: press "8" to print a text file to display or
printer.
>9
Print Audit Entry Report: press "9" to print a report that lists
entries that have been either changed or deleted, and patients that
have been deleted. Information included on this report are the date
of change or deletion, the user's name who made the change, and the
status of the entry (old, new, or del for deleted).
.CO (9) Utilities
>10 (X) Exit MediSoft
Exit: To exit MediSoft highlight operation "X" and press [Enter], or
press the [X] key.
Before you exit the program, you will see a screen warning you to make
backups of your data. This is not only a good idea, it's crucial for
safe bookkeeping. It is inevitable that, through the years, your data
will be corrupted through unexpected hardware or software problems.
Making archival backups regularly insures that your records will
remain SAFE.
*PRINTOPT Printer Selection
Reports and lists can be printed or displayed to various places. The
printer selection list allows printing to the Printer (LPT1), the
Display (computer screen) or to an ASCII (text) file. Up to nine
other choices are allowed and are user definable. You will only see
these other options (1-9) if you have set them up in Printer Set Up
(operation 1-2).
.CO Printer Selection
Printer Reports to a File-
When selecting F for file, you will be prompted to enter a valid DOS
file name. The report will be placed in this file and can be edited
using a text editor or word processor. If you receive an ME error
after entering the file name, then the file name you entered is not
valid (or available) for printing.
.CO Printer Selection
Custom Printer Set Up-
If you have more than one parallel (printer) port, you can use the
Printer Set Up operation to print reports to LPT2 (or LPT3 if
installed).
*